Privacy Policy

This Privacy Policy explains how Benelux Nutrition B.V., a company incorporated under the laws of the Netherlands, with its registered office at Weena 690, 3012 CN Rotterdam, The Netherlands (“Company”, “we”, “us”), operating the Düsseldorf website, collects, uses and protects personal information when you visit this website, contact us or interact with our brands. Benelux Nutrition B.V. is the controller of the personal information described in this policy.

Last updated: 24 September 2026.

Depending on how you use the website, we may collect:

• Information you give us – your first and last name, email address, phone number (optional), the subject and content of your message, and your consent choices when you use our contact form or write to us.
• Technical information – IP address, device and browser type, language, pages viewed, referring page, and the date, time and length of your visit.
• Cookie information – identifiers set by cookies and similar technologies, according to the choices you make in our cookie banner.

We do not knowingly collect personal information from children under 16, and the website is not directed at them.

We use personal information to:

• respond to your enquiries and provide customer care;
• operate, secure and improve the website and our services;
• understand how the website is used, where you have allowed analytics cookies;
• show you relevant content and advertising, where you have allowed marketing cookies;
• comply with legal obligations and establish, exercise or defend legal claims.

Where data protection law requires a legal basis, we rely on: your consent (for example optional cookies and the consent box on our contact form); our legitimate interests in running, securing and improving our website and answering enquiries; the need to perform a contract or take steps at your request; and legal obligations. You can withdraw consent at any time without affecting processing that took place before withdrawal.

We use three categories of cookies. Strictly necessary cookies are required for the site to function and cannot be disabled. Performance & analytics cookies help us understand how visitors use the site. Marketing cookies are used to show advertising related to your preferences. Optional categories are only used if you accept them through the cookie banner, and you can change your choices at any time through Cookie Settings or your browser settings.

We do not sell your personal information for money. We may share it with companies within our group and with service providers that help us run the website, host data, provide analytics, or handle customer enquiries, and who may only use it on our instructions. We may also disclose information where required by law, by a court or by a public authority, or in connection with a merger, acquisition or sale of business assets.

Because we operate globally, your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses or adequacy decisions to protect it.

We keep personal information only as long as needed for the purposes above. Enquiries are generally kept for as long as necessary to resolve them and for a reasonable period afterwards; cookie data is kept for the lifetime of each cookie. We then delete or anonymise it, unless the law requires us to keep it longer.

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No online transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct or delete your personal information; restrict or object to processing; receive a portable copy; withdraw consent; and opt out of the sale or sharing of personal information or targeted advertising. You may also lodge a complaint with your local data protection authority. We will not discriminate against you for exercising these rights. To exercise them, email us using the details below; we may need to verify your identity first.

The website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

We may update this policy from time to time. The “Last updated” date above shows when it was last changed, and material changes will be highlighted on this page.

If you have any questions about this Privacy Policy or want to exercise your rights, you may contact us using the details below.
Company Legal Name: Benelux Nutrition B.V.
Registered Address: Weena 690, 3012 CN Rotterdam, The Netherlands
Country of Incorporation: The Netherlands
Company Registration Number: 89838696
Email: info@dusseldorf.group
Website: dusseldorf.group